Privacy Policy

Last updated November 6, 2026

NextFrame keeps your videos on your Mac. We only handle what's needed to run your account, process the AI features you use, and bill you. We don't sell your data, and we don't use your videos to train AI models.

NextFrame is run by NextFrame LLC, a Montana limited liability company ("NextFrame", "we", "us"). Questions: hello@nextframeediting.com.

What stays on your Mac

Your video files, projects, edits, exports, logos, and the library of styles and graphics you build stay on your Mac. We never upload your video files to our servers, and we can't see them.

What we collect, and why

What	Why	Where it's kept
Email address, and your name if your Google or Apple account shares it	To create and secure your account and send sign-in codes and account emails	Our account database
Which sign-in methods you've linked (email, Google, Apple)	So you can sign in	Our account database
Your plan, trial status, token balance and token use per job	To run your subscription and show your usage	Our account database
App settings (your caption, editing and export choices, your name, handle and key terms), synced by default so they follow you to another Mac. You can turn sync off in Settings. Limited to 5,000 items and 10 MB per account	So your settings follow you to another Mac	Our account database
A one-way code made from your Mac's hardware ID, and one made from your card	To allow one free trial per Mac and per card. Each code is scrambled with a secret value, so it can't be turned back into your Mac's ID or card number	Our account database
Payment details	To charge your subscription and top-ups	Stripe. We never see or store your full card number
Basic technical data: IP address, app version, and the time and result of each request	To keep the service secure, stop abuse and fix problems	Server logs, kept up to 30 days
Messages you send us, including bug reports and suggestions	To answer you and improve NextFrame	Our email and support records

When you first open NextFrame, it may ask where you heard about us. Answering is optional. If you answer or skip, we record your choice (and, for "Somewhere else", anything you type), the app's version and your NextFrame account, so we can understand which channels bring us lasting users. Nothing is sent while local-only mode is on, and the answer is deleted with your account.

When you click Download on our website, we count the download anonymously: which version of the page you saw and the campaign tags in the page's address (such as utm_source). We don't record your IP address or set a cookie for this.

If you sign in with Apple and choose "Hide My Email", we only get Apple's relay address, and our emails reach you through Apple.

When you use AI features

Features like automatic cutting, captions, clips, music and sound suggestions, and graphics need AI processing. When you run one:

Audio from your video is sent to our transcription provider to turn speech into text. It's processed and not stored by us. We've turned off the provider's option to use it to improve their models.
Text (the transcript and editing instructions) is sent to our AI service provider to work out the edit. Our provider doesn't use it to train its models.
The results come back to your Mac. We keep a record of the job (the feature, its size and the tokens it used), not its content.
To recover an answer lost to a dropped connection, our AI server keeps the finished result of each request (for example a transcript, edit decisions or a title) in its memory for up to 10 minutes, where only your account can fetch it again. It is never written to disk or a database, and it's deleted after 10 minutes or when the server restarts.
AI results are also saved on your Mac with your projects, so a video can be analyzed again without sending anything off your Mac.
After you sign in, the app downloads its speech-checking files once from our download server, which sees your IP address.

We share data only with service providers that help us run NextFrame, and only what each needs:

Account and database hosting, for your account and settings
Server hosting, for the service that runs AI jobs
AI service and transcription providers, for the features above
Payment processing (Stripe), for billing
Email delivery, for sign-in codes and account emails
Sign-in providers (Google, Apple), if you choose to sign in with them
Website and download hosting, for nextframeediting.com and the app's downloads

They may only use the data to provide their service to us. We may also share data if the law requires it, to protect people's safety or our rights, or as part of selling or merging the business, in which case this policy still applies to your data.

We don't sell or rent personal data, and we don't share it for cross-site advertising.

How long we keep it

Account data: until you delete your account.
Server logs: up to 30 days.
Backups: deleted data drops out of our backups within 30 days.
Payment and tax records: kept by us and Stripe as long as tax and accounting law requires, usually up to 7 years.
Checkout agreements: the record that you agreed to these terms at checkout is kept for 3 years, even after you delete your account, as proof of the agreement.
Trial codes: the scrambled Mac and card codes are kept after you delete your account, so the one-trial rule still works. They can't identify you.

Your choices and rights

Delete your account anytime in NextFrame → Settings → Account, or from the plan screen if you haven't chosen a plan. That deletes your account data, except what we must keep by law and the trial codes above. Your videos on your Mac aren't touched. Deleting your account also closes any checkout page still open, so nothing can be charged afterward; a payment completed after deletion is refunded in full.
Local-only mode (Settings → Privacy) keeps your audio and words on your Mac: no audio, no transcript text and no settings sync are sent. Update checks and your account still connect.
See, correct or get a copy of your data: email hello@nextframeediting.com. We'll confirm it's you first, usually by replying from your account's email.
Unsubscribe from any non-essential email with the link in it. Account and billing emails, such as sign-in codes, receipts, and trial and renewal reminders, can't be turned off while you have an account.

Depending on where you live (for example California or the EU and UK), you may have more rights, such as objecting to some processing or complaining to a data protection authority. We'll answer requests within 30 days and won't treat you differently for using your rights.

EU and UK users: we process your data to provide the service you signed up for (contract), to keep it secure and improve it (legitimate interests), and to meet legal duties. Some providers are in the US; we use legally approved safeguards, such as the EU's Standard Contractual Clauses, for those transfers.

Cookies and tracking

The NextFrame app has no advertising or tracking tools. Our website uses no advertising cookies and doesn't track you across other sites. Because we don't track you across sites, we treat browser "Do Not Track" and Global Privacy Control signals as already respected.

People in your videos

Your videos may include other people's voices and faces. When you run an AI feature, their speech is processed the same way as yours. You're responsible for having their permission where the law requires it (see our Terms of Service, section 4).

Security

Data is encrypted in transit and at rest. Access is limited to what each part of the service needs, and AI processing runs only for signed-in accounts with a valid app. No system is perfectly secure; if a breach affects your data, we'll tell you as the law requires.

Children

NextFrame is not for anyone under 18, and we don't knowingly collect data from children under 13. If you think a child has given us data, email us and we'll delete it.

Changes

If we change this policy in a way that matters, we'll email you or tell you in the app before it takes effect. The date at the top shows the latest version.

Contact

NextFrame LLC · hello@nextframeediting.com