Terms of Service
These terms are an agreement between you and NextFrame LLC, a Montana limited liability company ("NextFrame", "we", "us") for using the NextFrame app, website and online services (the "Service"). By creating an account or using NextFrame, you agree to them and to our Privacy Policy and Refund and Cancellation Policy.
1. Your account
- You must be at least 18 and able to make a binding agreement.
- Keep your sign-in details secure. You're responsible for what happens in your account.
- One person per account. Don't share it or create accounts to get extra free trials. NextFrame is currently offered only to customers in the United States.
2. Subscriptions and free trial
- Plans. NextFrame is sold as monthly or yearly subscriptions. Current prices and token amounts are shown in the app and at checkout, before you pay.
- Free trial. New customers get a 7-day free trial, once per person, Mac and card. A card is required to start it. Unless you cancel before the trial ends, your plan starts and your card is charged the plan price on the day shown at checkout.
- Auto-renewal. Your subscription renews automatically at the end of each month or year and your card is charged the then-current price until you cancel. We'll email you at least 7 days before any price change takes effect, and you can cancel before it does.
- Cancel anytime in NextFrame → Settings → Account → Manage plan. Cancelling stops future charges. You keep your plan until the end of the period you've paid for.
- Plan changes. Upgrades take effect immediately: we charge the prorated difference for the rest of your billing period and add the higher plan's extra tokens once that payment goes through. Downgrades take effect at the end of your current billing period: until then you keep your current plan and its tokens, and your new plan and its monthly tokens start at your next renewal. Downgrading doesn't earn a credit or refund for the current period. Switching from yearly to monthly takes effect at the end of your yearly period.
- Failed payments. If a charge fails, we'll retry it and email you. AI features may be paused until payment goes through.
- Payment. We accept US cards, including Apple Pay and Google Pay. Purchases paid another way, or with a non-US card, are cancelled and refunded, as our Refund Policy explains.
- Taxes. Prices may include or add sales tax or VAT where required.
- Reminders. We email you a confirmation when you sign up, a reminder at least 3 days before your free trial ends, reminders about 35 and 7 days before a yearly renewal, and a summary of your plan once a year. Each one says how to cancel.
- Refunds are covered in our Refund and Cancellation Policy.
3. Tokens
- AI features use tokens. Paid features, such as some styles and Clips, show their estimated cost before you choose them, and Settings → Account → Usage shows what every job used.
- Plan tokens are granted each billing month and reset at each renewal. Unused plan tokens don't roll over. Yearly plans grant tokens monthly.
- Top-up tokens can be bought while you have an active plan. They don't expire while your plan is active, and are used after your plan tokens. If your plan ends, they're paused until you subscribe again.
- Daily limit. To protect the service, AI features have a daily usage limit per account. It resets every day at 00:00 UTC (the app shows the time where you are). Reaching it pauses AI features until the reset; it doesn't use or reduce your tokens, and exporting is never blocked. We may also briefly pause AI features for everyone if overall usage is unusually high.
- Tokens have no cash value, can't be transferred or sold, and aren't refundable except as our Refund Policy says. Tokens left when you delete your account are lost.
4. Your content and voice rights
- You own your content: your videos, audio, images, logos and everything you make with NextFrame, including AI-generated captions, cuts and suggestions made for you, to the extent the law allows. We claim no ownership.
- You give us permission to process your content only as needed to provide the features you use (for example, sending audio for transcription). This ends when processing is done.
- You confirm you have the rights you need to everything you edit and publish with NextFrame, including the footage, music, and the voices, faces and likenesses of anyone in it. Get permission before using someone else's voice or likeness, and get everyone's consent to be recorded where the law requires it (some states require all parties to agree).
- Don't use NextFrame to copy or recreate a real person's voice or likeness without their written consent, impersonate anyone, mislead people about who is speaking, or do anything our AI and transcription providers' usage policies forbid. Don't use it to make content that's illegal, defamatory, harassing, sexually exploits anyone, or infringes others' rights.
5. AI output
AI features suggest cuts, captions, clips, music, sounds and graphics automatically. They can make mistakes. Review your video before you publish it; you're responsible for what you publish. Some platforms, such as TikTok, YouTube and Instagram, require a label on realistic AI-generated or AI-altered content. Follow their rules.
6. Included music, sounds and graphics
Music, sound effects, fonts and graphics included with NextFrame are licensed to you for use in videos you make with NextFrame. You may not sell, share or redistribute them on their own.
7. Using NextFrame fairly
Don't:
- copy, resell or sublicense NextFrame, or reverse engineer it except where the law allows;
- get around its limits, token metering, free-trial rules or security;
- access our servers other than through the app, or overload them;
- use the Service to break any law.
8. Our software
We give you a personal, non-transferable licence to install and use NextFrame on Macs you own or control while your account is in good standing. NextFrame updates itself automatically to keep features working and secure; some features need the latest version. We own NextFrame, its design and its software, and the NextFrame name and logo.
9. Changes and ending
- We may change or stop features. If we stop the Service entirely, we'll give at least 30 days' notice and refund unused time on your current paid period.
- We'll tell you about important changes to these terms by email or in the app at least 14 days ahead. Continuing to use NextFrame afterward means you accept them.
- You can delete your account anytime. We may suspend or close accounts that break these terms, misuse the free trial, or file chargebacks for valid charges. If we close your account for breaking these terms, unused time and tokens aren't refunded.
10. Disclaimers
NEXTFRAME IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WE DON'T PROMISE IT WILL BE ERROR-FREE OR UNINTERRUPTED. Keep your own backups: your videos and projects live on your Mac, and we can't recover them.
11. Limit of liability
TO THE EXTENT THE LAW ALLOWS, WE AREN'T LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSSES, OR LOST PROFITS, DATA OR FOOTAGE. OUR TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO WHAT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. Some places don't allow these limits, so they may not apply to you.
12. Indemnity
If someone makes a claim against us because of content you made or published, or because you broke these terms, you'll cover our reasonable costs, to the extent the law allows.
13. Disputes
Please email hello@nextframeediting.com first, and we'll try to resolve it within 30 days. If we can't, these terms are governed by the laws of Montana, USA, and disputes go to the courts of Yellowstone County, Montana, or small-claims court where you live.
14. Other
These terms, the Privacy Policy and the Refund Policy are our whole agreement. If one part can't be enforced, the rest still applies. Not enforcing a term isn't a waiver. You can't transfer these terms; we may transfer them if NextFrame is sold.
- Electronic notices. You agree we can send notices, receipts and reminders to your account's email or show them in the app, and that these count as written notice.
- Feedback. If you send us suggestions or bug reports, we can use them freely without owing you anything.
- Other services. Payments run through Stripe, and Google or Apple sign-in through those companies; their terms also apply to your use of them. Open-source parts of NextFrame are licensed under their own licenses, listed in Settings → Acknowledgements.
- Events beyond our control. We're not responsible for delays or outages caused by things we can't reasonably control, such as provider outages, internet failures or natural disasters.
- Sanctions. You confirm you're not on a US sanctions list and won't use NextFrame from a country under US embargo.
- Survival. Sections on ownership, disclaimers, limits of liability, indemnity and disputes still apply after your account ends.
Contact
NextFrame LLC · hello@nextframeediting.com